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The game has changed forever
Four Hard Rock Hotels in the Caribbean generated over $1.5 million at the height of COVID restrictions by selling open-dated accommodation vouchers.
Fairmont Barcelona sold over 2,000 pool day passes in the summer of 2020 to its local residents, generating over $60,000 with this one product only.
With so much at stake, can you afford not to join them?
Filling rooms with OTAs and tour operators is just not good enough anymore. Smart hoteliers know they need to harness the whole potential of their properties. Creatively optimising the use of outlets, selling experiences to local residents, upselling to guests & driving direct room bookings are just the beginning.
Brands such as St. Regis, Fairmont, Nobu & luxury independents worldwide trust Hotel Treats to enable them to do just that.
Hotel Treats have been an instrumental part of Iberostar's ancillary sales strategy. We are looking forward to achieving more in our future ventures together!
What does Hotel Treats do?
We create beautifully branded online shops for hotels to sell anything to anyone, via a direct channel. From gift vouchers and spa & dining experiences for local residents, through open-dated accommodation packages and pre-arrival deals for international tourist, to monetary gift cards and amenities for all. Your sales are further increased by including your products on a luxury experience marketplace: hoteltreats.com
City Hotels
Guests are too busy exploring your city to use your facilities. But, there are millions of people living on your doorstep who would love to pay for access!
Sell
- F&B and Spa experiences to locals
- Experience gift vouchers & monetary gift cards
- Romantic getaways & staycation
- Merchandise, event tickets and more
Resorts
Your resort is s much more than the sum of OTA bookings & all-inclusive tour operator-filled rooms. Don't leave the rest of the cake on the table.
Sell
- Open-dated accommodation packages directly
- F&B and Spa services to guests pre-arrival
- Amenities purchased by guests' friends & family
- Activities offered by 3rd party providers
Multi-property groups
Does your shop need to work across geographies, currencies, languages, payment gateways & a million levels of access?
Sell
- Any services specific to your individual properties
- Gift vouchers, experiences, accommodation
- Monetary gift cards, merchandise
- Incentives, events, amenities
Very impressive technology & flexible to support innovative projects we rolled-out, such as using QR codes and upselling minibar packages.
The secret is in the service
Technology is just the start. The devil is in the detail of making it work for you. Day after day, client after client, we have perfected not only the tech, but also the know-how. We are proud to provide a fully managed service including:
- Advice on which products are likely to sell
- Content creation, format & upload to get you started in days
- Advice on marketing, setting up your GA, Facebook Pixel, etc.
- Branding, payment gateway integration, hosting, security & compliance
- Team training & ongoing support
- New features offered for free, for life, as they are developed
Each shop we create is:
- Branded to reflect your style-guide
- A perfect social media landing page
- Standalone or accessed via your website
- Optimised to maximise conversions
- Supported by robust CMS & reporting tools
- Multi-lingual, multi-currency, multi-payment gateway
It's been a pleasure working with the Hotel Treats team! And great results, especially in selling our Christmas and New Year's events, making it easy for our team to manage ticket sales.
We have been absolutely overwhelmed with the results Hotel Treats bring to our outlets. Making a real difference to our TRevPAR right from the start.
Hotel Treats ha contribuido con éxito a la estrategia de venta de ancillaries para Iberostar. ¡Esperamos lograr más éxitos para ambas empresas juntos!
Very impressive technology & flexible to support innovative projects we rolled-out, such as using QR codes and upselling minibar packages.
It's been a pleasure working with the Hotel Treats team! And great results, especially in selling our Christmas and New Year's events, making it easy for our team to manage ticket sales.
Antes de nuestra colaboración con Hotel Treats, esperábamos ver un aumento en las ventas de F&B y Spa, sin embargo, también notamos efectos a largo plazo en MICE y ventas directas de habitaciones. ¡Muy contentos con ese ‘bonus’!
No solo se trata del excelente servicio de atención al cliente que ofrecen. También aportan sus conocimientos y consejos para obtener los mejores resultados posibles.