Fairmont
Marriott
Marriott
The one Barcelona
Sheraton Mallorca Golf Hotel
Villa Magna
Fairmont
St. Regis Mardavall
Sheraton Mallorca Golf Hotel
Unico Hotels
Sheraton Mallorca Golf Hotel
Le Meridien Ra
Castillo
Can Bordoy
MC
Gran Hotel Domine
MC
The Luxury Collection
Gran Hotel Domine
Castello
hotel Orfila Logo
Castello
PGA
Hotel Camiral
Llaut Palace
Sheraton Mallorca Golf Hotel
Castell
Castell
Can Bordoy
Can Bordoy
The Serras hotel
Hotel Es Princep
Pueblo astur hotel
Gran Hotel La Florida
Amara hotels
Iberostar Portals Nous
El Llorenç
Kempinski estepona
Gecko
Valparaiso Hotel Mallorca
Kimpton Vividora Barcelona
Intercontinental Madrid

The game has changed forever

Four Hard Rock Hotels in the Caribbean generated over $1.5 million at the height of COVID restrictions by selling open-dated accommodation vouchers.

Fairmont Barcelona sold over 2,000 pool day passes in the summer of 2020 to its local residents, generating over $60,000 with this one product only.

With so much at stake, can you afford not to join them?

Filling rooms with OTAs and tour operators is just not good enough anymore. Smart hoteliers know they need to harness the whole potential of their properties. Creatively optimising the use of outlets, selling experiences to local residents, upselling to guests & driving direct room bookings are just the beginning.

Brands such as St. Regis, Fairmont, Nobu & luxury independents worldwide trust Hotel Treats to enable them to do just that. 

Get Started

Hotel eCommerce. Sorted.

Hotel Treats have been an instrumental part of Iberostar's ancillary sales strategy. We are looking forward to achieving more in our future ventures together!

Pablo Altamirano
Online Manager Of Ancillary Revenue, Iberostar Group

What does Hotel Treats do?

We create beautifully branded online shops for hotels to sell anything to anyone, via a direct channel. From gift vouchers and spa & dining experiences for local residents, through open-dated accommodation packages and pre-arrival deals for international tourist, to monetary gift cards and amenities for all. Your sales are further increased by including your products on a luxury experience marketplace: hoteltreats.com

City Hotels

City Hotels

Guests are too busy exploring your city to use your facilities. But, there are millions of people living on your doorstep who would love to pay for access!

Sell

  • F&B and Spa experiences to locals
  • Experience gift vouchers & monetary gift cards
  • Romantic getaways & staycation
  • Merchandise, event tickets and more

View Example

Resorts

eCommerce for Resorts

Your resort is s much more than the sum of OTA bookings & all-inclusive tour operator-filled rooms. Don't leave the rest of the cake on the table.

Sell

  • Open-dated accommodation packages directly
  • F&B and Spa services to guests pre-arrival
  • Amenities purchased by guests' friends & family
  • Activities offered by 3rd party providers

View Example

Multi-property groups

Multi-property hotel groups

Does your shop need to work across geographies, currencies, languages, payment gateways & a million levels of access?

Sell

  • Any services specific to your individual properties
  • Gift vouchers, experiences, accommodation
  • Monetary gift cards, merchandise
  • Incentives, events, amenities

View Example

Very impressive technology & flexible to support innovative projects we rolled-out, such as using QR codes and upselling minibar packages.

Angelo Vassallo
F&B Manager, Fairmont Rey Juan Carlos I

The secret is in the service

Technology is just the start. The devil is in the detail of making it work for you. Day after day, client after client, we have perfected not only the tech, but also the know-how. We are proud to provide a fully managed service including:

  • Advice on which products are likely to sell
  • Content creation, format & upload to get you started in days
  • Advice on marketing, setting up your GA, Facebook Pixel, etc.
  • Branding, payment gateway integration, hosting, security & compliance
  • Team training & ongoing support
  • New features offered for free, for life, as they are developed

Get Started

Hyatt
Perfect eCommerce shop

Each shop we create is:

  • Branded to reflect your style-guide
  • A perfect social media landing page
  • Standalone or accessed via your website
  • Optimised to maximise conversions
  • Supported by robust CMS & reporting tools
  • Multi-lingual, multi-currency, multi-payment gateway

Get Started

It's been a pleasure working with the Hotel Treats team! And great results, especially in selling our Christmas and New Year's events, making it easy for our team to manage ticket sales.

Dorothee Simon
Marketing Manager, Le Meridien Etoile
Maricel

We have been absolutely overwhelmed with the results Hotel Treats bring to our outlets. Making a real difference to our TRevPAR right from the start.

Alba De La Cruz
Director of Revenue Management, Hospes Hotels
Iberostar

Hotel Treats ha contribuido con éxito a la estrategia de venta de ancillaries para Iberostar. ¡Esperamos lograr más éxitos para ambas empresas juntos!

Pablo Altamirano
Online Manager Of Ancillary Revenue, Iberostar Group
Fairmont

Very impressive technology & flexible to support innovative projects we rolled-out, such as using QR codes and upselling minibar packages. 

Angelo Vassallo
F&B Manager, Fairmont Rey Juan Carlos I
Etoile

It's been a pleasure working with the Hotel Treats team! And great results, especially in selling our Christmas and New Year's events, making it easy for our team to manage ticket sales. 

Dorothee Simon
Marketing Manager, Le Meridien Etoile
Hotel Nixe Palace

Antes de nuestra colaboración con Hotel Treats, esperábamos ver un aumento en las ventas de F&B y Spa, sin embargo, también notamos efectos a largo plazo en MICE y ventas directas de habitaciones. ¡Muy contentos con ese ‘bonus’!

Delia Guzman
Sales Manager at Hotel Santos Nixe Palace 5*
El Palace Barcelona

No solo se trata del excelente servicio de atención al cliente que ofrecen. También aportan sus conocimientos y consejos para obtener los mejores resultados posibles.

Clara Boronat
Marketing & Communication Manager at El Palace Hotel 5*GL Barcelona