Cookie Policy

HOTEL TREATS informs, through this Cookie Policy, about the use of data storage and recovery devices in Users' terminal equipment.

1. What are cookies?

This Web Site uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can be used for a variety of purposes, such as, for example, recognizing you as a user, obtaining information about your browsing habits, or customizing the way in which content is displayed. The specific uses we make of these technologies are described in the "What does HOTEL TREATS use cookies for?" section.

The information collected by cookies is anonymous and does not contain any sensitive information, as they do not collect data that can personally identify the User

In any case, the User may access the configuration of his/her browser to modify and/or block the installation of Cookies sent from the Website, without this preventing access to the contents as described in the sections "How to disable cookies" and "Cookies on mobile devices" of this Cookies Policy.

2. What does HOTEL TREATS use cookies for?

In accordance with Article 22 of the Law on Information Society Services and Electronic Commerce (LSSI), as well as Recital (30) of the General Data Protection Regulation (hereinafter, "GDPR"), this Website uses cookies or other information storage and retrieval devices to track Users' interactions with the services offered on the Website.

Cookies make it possible to recognize a User's browser, as well as the type of device from which the Website is accessed and are used to facilitate the User's next visit and make the Website more useful.

HOTEL TREATS uses cookies to:

(i) Optimize and personalize the User's browsing experience through session tracking.

(ii) Collect information to optimize navigation and improve the Website.

(iii) To offer and display personalized advertising to the User.

The Website uses the following types of cookies:

  • Mandatory: Cookies strictly necessary to provide a service or content requested by the user. These are responsible for technical aspects such as identifying records, keeping session and cart information, managing tool preferences in the use, interaction and location of access to content.

  • Personalization: Personalization are optional cookies that give the the ability to tailor the way website functions to match user's preferences.

  • Analytical: Optional analytical cookies are used to store anonymous information about user's actions on the site, used then by analytics tools to provide useful insight into how the site is used and how can it be improved. The main objectives pursued with analytical cookies are:

    • To allow anonymous identification of browsing Users and therefore the approximate counting of the number of visitors.
    • Identify anonymously the most visited contents.
    • To know if the User who is accessing is a new or repeating visit
  • Marketing: Optional marketing cookies are used by both HOTEL TREATS and our advertising partners to display personalized advertising to the users of our site.

The mandatory cookies used on the Website are listed below:

Cookie nameTypeLifespanPurpose
SESS*Mandatory1 dayStores information about user's session to maintain information about products added to cart and also maintain logged in state for logged in users.
commerce_mangopay_dpi_clientMandatorySessionStores information about user's client. Used by our payment partner MANGOPAY for preventing on-line fraud.
viewedOuibounceModalMandatory1 yearStores information about wether user viewed and closed newsletter sign-up modal, so that the modal won't be shown again.
Drupal.cookie.enableMandatory3 monthsStores user's cookie approval or rejection.
Drupal.cookie.enable-categoriesMandatory3 monthsStores cookie types user approved to be stored in the browser.
Drupal.cookie.enable-versionMandatory3 monthsStores version of cookie policy user interacted with previously.

The personalization cookies used on the Website are listed below:

Cookie nameTypeLifespanPurpose
crisp-client*Personalization6 monthsEnables direct communication channel via chat with our support team.

The analytics cookies used on the Website are listed below:

Cookie nameTypeLifespanPurpose
_gaAnalytics2 yearsCookie set by Google Analytics for the purpose of Website usage measurement (Analytics).
_ga_*Analytics2 yearsCookie set by Google Analytics for the purpose of Website usage measurement (Analytics).

The marketing cookies used on the Website are listed below:

Cookie nameTypeLifespanPurpose
_fbpMarketing3 monthsCookie set by Meta for the purpose of advertisement and analytics.
_gcl_auMarketing2 yearsCookie set by Google for the purpose of providing personalized advertising.

For other analytical and marketing cookies used on the Website please refer to the list published by our analytics and ads partner: https://business.safety.google/adscookies/

3. How to disable cookies?

All browsers allow you to make changes to disable cookie settings.

This is the reason why most browsers offer the possibility to manage cookies, in order to obtain more precise control over privacy.

These settings are located in the "options" or "preferences" menu of your browser.

Below, you can find the links for each browser to disable cookies by following the instructions:

  • Internet Explorer (https://goo.gl/iU2wh2)

    1. From the Tools menu, select "Internet Options".
    2. Click on the privacy tab.
    3. You will be able to delete cookies by selecting the "delete browsing history" option and then under "cookies and site permissions" access the "view cookies and site data" subsection and select the "delete all" option.
    4. Also, the "cookies and site permissions" tab allows you to set your preferred privacy options
  • Mozilla Firefox (http://goo.gl/QXWYmv)

    1. At the top of the Firefox window click on the Settings menu.
    2. Select Privacy & Security.
    3. By selecting the "Custom" Option you will be able to select the Cookies you wish to block along with other privacy-related issues.
  • Google Chrome (http://goo.gl/fQnkSB)

    1. Click on the menu located on the toolbar.
    2. Select Configuration.
    3. In the "Privacy and Security" selection click on the "Cookies and data from other sites" button. You will be able to select general cookie settings as well as other privacy aspects.
  • Safari(https://goo.gl/dQywEo)

    1. In the Safari app on your Mac, select the "Preferences" option.
    2. Open the privacy tab.
    3. Select the option you want from the "block cookies" section
    4. Remember that certain features and the full functionality of the Website may not be available after disabling cookies

If you do not wish to be tracked by cookies, Google has developed a plug-in to install in your browser which you can access at the following link: http://goo.gl/up4ND.

4. Cookies on mobile devices

The HOTEL TREATS Website also uses cookies or other storage devices on mobile devices.

Those cookies that are not obligatory for the navigation of this Web Site can be disabled in the section Configuration of the Use of Cookies, which is at the end of our Cookies Policy.

These settings are located in the footer of the Web Site. In addition, as with computer browsers, browsers on mobile devices allow you to make changes to the privacy options or settings to disable or delete cookies.

If you wish to modify your privacy settings, please follow the instructions specified by the developer of your mobile browser.

Below, you can find some examples of links that will guide you to modify the privacy settings on your mobile device:

5. Acceptance of cookies

This Web Site does not install our cookies on users' devices until they have accepted the installation of cookies.

Please note that if you do not accept the installation of cookies or disable some of these in the configuration, it is possible that certain services may not be available without the use of these or you may not be able to access certain services or take full advantage of all that this Web Site offers you.

6. Cookie Usage Settings

Clicking "Save preferences" will save the cookie selection you have made. If you have not selected any option, clicking this button will be equivalent to rejecting all non-mandatory cookies.