Frequently Asked Questions

May I find out the availability at the hotel before buying the voucher?

May I buy an experience as a gift?

May I receive the voucher in my email?

May I send the gift voucher straight to its recipient?

How long is the voucher valid for?

May I choose the date of the experience?

May I cancel my purchase?

May I exchange my voucher for another experience?

My voucher expired. May I extend the expiration date?

Which name do I put in the Check Out page?

What if I lose my voucher?

May I pay for the experience directly at the hotel?

Do you have any more questions?

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