Privacy Policy

1.- Who is the CONTROLLER responsible for the processing of your data?

The person responsible for the processing of your personal data is HOTEL TREATS ESPAÑA S.L. (hereinafter, "HOTEL TREATS"), with tax identification number B44863231, and registered office at Son Rullan 43, Calle A, 07009, Palma de Mallorca, Spain. The company is registered in the Mercantile Registry of Palma de Mallorca, Volume 2998, Folio 131, Page 96497, Inscription 1.

This Privacy Policy regulates the access and use of the Website (hereinafter, the "Website") that HOTEL TREATS makes available to Internet users (hereinafter, the "Users") interested in learning about the products or services that HOTEL TREATS offers on the Website (hereinafter, the "Services").

Contact e-mail:

2.- Recommendations

Please read carefully and follow the recommendations below:

  • Keep your computer equipped with properly updated antivirus software against malicious software and spyware applications that may endanger your Internet browsing and the information hosted on your computer.
  • Read and review this Privacy Policy and all legal texts made available by HOTEL TREATS on the Website.

3.- Information about the data that HOTEL TREATS collects through the Website

For the proper functioning of the Website and the Services, HOTEL TREATS may have access to the following data provided, if any, by the User:

(i)    Identification data: name, surname(s), N.I.F. DNI or Passport,

(ii)   Contact data: telephone number, e-mail, postal address, town, province.

(iii)  Bank details: Credit card number.

(iv)   Professional data: job position, professional experience, academic data,

Regarding the acquisition of vouchers, cards and/or experiences intended as gifts, the data processing of the third-party beneficiary will be carried out, according to the personal data provided by the purchaser. In this regard, it is the responsibility of the purchaser to obtain the consent of the data processing of the beneficiary of the gift. HOTEL TREATS will only process the data provided by this third party in order to carry out the service contracted by the purchaser.

4.- Why HOTEL TREATS is entitled to process your data?

HOTEL TREATS will collect and process the data strictly necessary for the corresponding purpose.

HOTEL TREATS' basis for legitimizing the processing of Users' data through this Website is the consent of the Users to the processing of their personal data, as well as the execution of the contract to which the User and HOTEL TREATS are party when the User contracts the provision of the Services.

In this regard, HOTEL TREATS processes the personal data of Users in order to process and respond to requests, applications, incidents or queries from the User regarding HOTEL TREATS Services, as well as in the case of acquiring the Services provided for this purpose through the Website.

By accepting this Privacy Policy and checking the corresponding boxes, the User consents to such processing.

HOTEL TREATS takes the protection of your privacy and personal data very seriously. For this reason, your personal data is kept securely and treated with the utmost care in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the "European Data Protection Regulation or GDPR").

This Privacy Policy regulates the access and use of the service that HOTEL TREATS makes available to the User interested in the products or Services hosted on the Website

With regard to this point, the User may withdraw his/her consent at any time by sending a message to the following e-mail address:

5.- What are the purposes of the processing of your personal data?

Your personal data collected by HOTEL TREATS may be used for the following purposes, according to the consent given in the corresponding registration form:

(i)             The contracting and provision of the Services offered through the Website.

(ii)            To manage, process and respond to requests, applications, incidents or queries from the User.

(iii)           Receive by telephone, email, SMS or other equivalent means of electronic communication, commercial communications or information from HOTEL TREATS about promotions, products or services.

(iv)           Manage your job application, participation in selection processes and, where appropriate, hiring.

6.- Accuracy of the data provided by the Users.

The User guarantees the veracity of the personal data provided, as well as in the case of gift purchases to have obtained the consent of the owner of the same and undertakes to inform HOTEL TREATS of any changes to these. The User shall be responsible, in any case, for the veracity of the data provided, and HOTEL TREATS reserves the right to exclude from the services to any User who has provided false data or data of third parties without their consent, without prejudice to any other actions that may be applicable by law.

It is recommended that Users protect their data with the utmost diligence using appropriate security tools. HOTEL TREATS shall not be liable for any theft, illegal modification or loss of data as a result of the User's lack of diligence over their data.

Any modification, error or update of the data must be communicated to HOTEL TREATS through the means of communication provided in this Privacy Policy.

HOTEL TREATS declares that the personal data required from Users will be strictly necessary.

7.- Data Retention

The protection of the privacy and personal data of Users is very important to HOTEL TREATS. Therefore, HOTEL TREATS makes every effort to prevent the User's data from being used inappropriately. Only authorized personnel have access to the User's data, as well as those third party Providers of experiences or Products contracted by the User for the purpose of providing the Service.

The User's personal data will be kept for as long as the purpose for which they have been collected or as long as the User has not revoked his consent, exercising any of the rights that are inherent in accordance with applicable law or requesting the deletion of certain personal data.

Subsequently, if necessary, HOTEL TREATS may keep the data blocked for the legally established periods, in order to meet its own legal obligations.

8.- Rights of the users

Users have the right to:

(i)             Access their personal data;

(ii)            Request rectification of any inaccurate data;

(iii)           Request the erasure of their data;

(iv)           Request that the processing of their data be limited;

(v)            Oppose the processing of their data;

(vi)           Request the portability of their data.

(vii)         Likewise, Users shall have the right not to be subject to decisions based solely on automated data processing

The User may exercise all of these rights by indicating the reason for his or her request by sending an e-mail to the following address:

The User may also send his/her request by post to the following postal address: Calle Son Rullan 43, Calle A, 07009, Palma de Mallorca, Spain.

The communication addressed to HOTEL TREATS must contain the following information:

  • Name and surname of the User;
  • Request in which the request is specified.

Without prejudice to any other administrative remedy or legal action, the User shall have the right to lodge a complaint with a Supervisory Authority, in particular in the Member State in which he/she has his/her habitual residence, place of work or place of the alleged infringement, in the event that he/she considers that the processing of his/her personal data is not in accordance with the regulations, as well as in the event that he/she does not see the exercise of his/her rights satisfied. The supervisory authority with which the complaint has been lodged will inform the complainant about the course and outcome of the complaint.

9.- Transfers and/or assignments to third parties

Users are informed that their personal data will only be transferred or assigned to HOTEL TREATS subsidiaries located within the European Economic Area, and may also be transferred or assigned to those third party companies or entities necessary for the contracting of the Services or, where appropriate, the execution of the Services contracted by the User from HOTEL TREATS. Users' data may only be used by HOTEL TREATS for any use that serves to properly comply with the purposes of the processing of personal data set out in point 5 of this Privacy Policy.

10.- Doubts

If you have any questions about our Privacy Policy, please contact us by sending an email to:

Likewise, if you consider that your rights are not properly safeguarded, you have the right to file a complaint with the Spanish Data Protection Agency, whose contact details are: telephone 900 293 183; postal address C/ Jorge Juan 6, 28001 Madrid; electronic office and Request

11.- Acceptance and Consent

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of these by HOTEL TREATS, in the manner and for the purposes stated in this Privacy Policy.